FAQ

About the Products

What are essential oils?

Essential oils are the tiniest components of plants. Some people refer to essential oils as essences, but this is not strictly correct. Essence is a substance produced by specialized secretory cells of the plant and can be found in the leaves, flowers, bark or roots, pulp or peel of the plant, often near the surface. Essence only becomes essential oil after distillation. There are only a few exceptions, such as citrus essential oils, which are essences themselves.

What is organic essential oils?

Organic essential oils are essential oils extracted from organically grown plants. These plants are grown and produced without the use of synthetic pesticides, fertilizers, herbicides or other chemicals, ensuring the purity and naturalness of the essential oils. The organic production process of essential oils from cultivation to product packaging needs to follow strict organic standards to ensure the purity and naturalness of the products. Organic essential oils can maintain their pure and natural qualities while better protecting the environment and consumer health.

How to storage?

Improper storage of essential oils can cause them to oxidize, deteriorate or evaporate, so correct storage methods are crucial. Essential oils are best stored in sealed dark glass bottles in a cool, dry place. Essential oils can generally be stored for 1-3 years under correct storage conditions. Some essential oils (such as citrus essential oils) may have a shorter shelf life, while some wood or resin essential oils may have a longer shelf life.

Usage Instructions

Can essential oils be applied directly to the skin?

Essential oils are generally not used directly on the skin because they are highly concentrated plant extracts and may cause skin irritation, allergic reactions or other discomfort. Therefore, before using essential oils, they usually need to be properly diluted. You can use a carrier oil for dilution (such as coconut oil, jojoba oil, sweet almond oil, grapeseed oil, etc.) The usual safe dilution ratio is 1-3% of essential oils. However, pay attention to children, the elderly, pregnant women and sensitive skin: 0.5-1% dilution concentration is sufficient, and it is recommended to consult relevant professionals before use.

Can essential oils be ingested?

Taking essential oils orally is a very controversial practice and is not recommended in most cases unless under the guidance of a medical professional or a certified aromatherapist. In general, taking essential oils orally is not recommended without professional guidance. Topical application and inhalation are safer and more effective ways to use essential oils. If there is a need or interest in taking essential oils orally, be sure to consult a medical professional or aromatherapist to ensure safe and effective use.

How do I dilute essential oils?

Dilution of essential oils is an important step to ensure their safe use. Carrier oils are the most commonly used medium for diluting essential oils. They can safely and effectively dilute essential oils and make them suitable for skin application. Emulsifiers can then be used to help dilute (such as honey/milk/aloe vera gel/sea salt/lotion, etc.). In addition, alcohol can help essential oils dissolve and is often used to make sprays, which is also a common dilution method. Through these methods, essential oils can be used safely and effectively to enjoy the various benefits they bring.

Safety Precautions

What precautions should be taken when using essential oils?

When using essential oils, they should be properly diluted and carrier oils are commonly used to reduce their concentration to avoid skin irritation. Perform a skin patch test before use to avoid applying essential oils directly to sensitive areas or broken skin. Note that photosensitive essential oils should be kept away from sunlight. Pregnant women, breastfeeding women, children and the elderly should be particularly careful when using them, and a lower dilution ratio is usually required. Oral essential oils should be taken under professional guidance, and essential oils should be stored in a sealed manner away from light and out of reach of children and pets. Choose high-quality essential oils and ensure that the environment in which they are used is well ventilated, while considering the specific use of the essential oils and possible drug interactions.

Which essential oils are not suitable for pregnant women or children?

Some essential oils are not suitable for pregnant women or children. For pregnant women, avoid essential oils with irritating and hormonal effects, such as rosemary, sage, peppermint, hyssop, parsley, cinnamon, clove, and thyme oils. These oils may increase the risk of miscarriage or affect hormonal balance during pregnancy. For children, especially infants, avoid essential oils that are irritating to their nervous system, such as peppermint, eucalyptus, rosemary, hyssop, and clove oils. These oils may cause breathing problems or have adverse effects on the nervous system. Always consult a doctor or a professional aromatherapist before using essential oils.

Are essential oils safe for pets?

There is controversy over the safety of essential oils for pets, as some essential oils may cause toxicity or adverse reactions to pets, especially cats and dogs. Cats, in particular, have a higher sensitivity to certain essential oils, which may cause liver problems or other serious health problems. For dogs, certain essential oils may also cause allergic reactions. Therefore, before using essential oils on pets, it is necessary to choose carefully and it is best to use them under the guidance of a veterinarian to ensure the safety of your pet.

Purchasing and Ordering

Is wholesale purchasing available?

Yes, OYLZ offers wholesale purchasing options. Customers interested in purchasing OYLZ products for bulk purchase, resale or distribution at wholesale prices can inquire about detailed information regarding wholesale pricing and terms. Feel free to contact OYLZ’s customer service team to learn more about wholesale purchasing opportunities.

How do I purchase essential oils from OYLZ?

You can purchase through our mini program, or contact our sales department for offline consultation. If you encounter any problems or have any questions during the purchase process, please feel free to contact OYLZ’s customer service team, who will be happy to provide you with help and support.

What payment methods are available?

After confirming the products you need, if it is online, you can pay through WeChat; if it is offline purchase, our sales staff will provide bank account/Alipay and other methods for you to choose.

Other Questions

How do I subscribe to from OYLZ newsletters?

You can follow our website or follow our WeChat official account to get the latest news and updates. You can search for our official account in WeChat and click the follow button. Once you follow our official account, you will receive notifications of our latest news, product recommendations and promotions. Thank you for your attention!

How can I become an OYLZ partner or distributor?

Simply contact our cooperation team, introduce your business and interests, we will discuss the terms of cooperation with you and sign a cooperation agreement, so that you can officially become our partner, conduct business together and share success!

Are there educational resources or courses on how to use essential oils?

Our website or WeChat public account provides a large number of articles and guides on the use of essential oils, health information and recipe suggestions. These resources can help you understand how to use essential oils safely and effectively. We also regularly share educational content about essential oils on social media and have established an active community where customers can share experiences, ask questions and learn from each other. Whether you are a beginner or an experienced essential oil user, we have educational resources and courses that suit your needs. If you are interested in learning more about the knowledge and skills of essential oils, please feel free to visit our website or contact our customer service team, we will be happy to help you.

Get in touch

    * fields are mandatory

    Please solve the puzzle so we know you're not a robot: